Deleting your account
You can delete your Workxplorer account at any time, directly from the app. This page explains how to do it, what data is removed, and what we are required to keep.
How to delete your account
- 1Sign in to Workxplorer with the account you want to delete.
- 2Open Settings from the sidebar menu.
- 3Choose the "Delete account" section.
- 4Enter your password, tick the confirmation box and press "Delete account".
Deletion is available to candidate accounts only. It takes effect immediately and cannot be undone — there is no recovery period.
What happens to your data
Deleted permanently
- Your account, email and phone number
- Your profile, photo and personal details
- All resumes and uploaded files
- Job applications and their history
- Skill test results, quiz answers and career analytics
- All active sessions on web and mobile
Kept after deletion
- Records of the policies you agreed to, kept as legal proof of consent and marked as belonging to a deleted user
- Anonymised statistics that can no longer be linked to you
- Data we are required to keep by law, for as long as the law requires
Your data is removed from our systems as soon as you confirm the deletion. Backup copies are rotated out within 30 days.
Can't sign in?
If you no longer have access to your account, write to us from the email address you registered with and we will delete the account for you: [email protected]
Employer and university accounts cannot be deleted from the app, because they belong to an organisation. Contact us at the address above and we will handle the request.